Smart Choice Plumbing
Review Summary
- Positive: Keith and Smart Choice Plumbing are praised for their fair prices, great attitude, solid work ethic, and responsiveness. Customers highlight successful repairs, fixture updates, and copper repiping. They are considered skilled, courteous, and professional, with a focus on customer satisfaction.
- Negative: One review reports a negative experience with a heater repair, including the installation of the wrong part, a rude receptionist, and unwillingness to rectify the issue.
- Overall: The majority of reviews are highly positive, recommending Smart Choice Plumbing and Keith for various plumbing needs.
Reviews
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(6 reviews)
Mindy Owen
Working with Keith and his team from Smart Choice Plumbing has been a fantastic experience. Keith assessed the initial faucet leak, then talked with me about updating other fixtures and toilets, now 25 years old and in need of repair. He noticed my water pressure was extremely low and fixed that too. I feel like I have a new house! His prices are fair, he has a great attitude, and a solid work ethic. I look forward to working with him again, and highly recommend Smart Choice Plumbing.
Kris Pearson
Smart Choice Plumbing and more importantly Keith(not Sweat) are amazing and top notch! I went to perform what I thought would be a straightforward sink valve replacement and ended up shearing the fitting off inside the wall. Gotta love old houses. Well I called Smart Choice at 3:30 and Keith answered right away. Said he would be there at 5. He got there early and was finished by 5:30! All this was the day before the 4th of July! Most contractors would probably be too busy. They saved the day. I highly recommend!
Matt R
I recently hired Keith to do a copper repipe of my house. He proved to be skilled, courteous and professional. He came back out to the house several times after the initial job to resolve some lingering issues, always with a smile on his face and a great attitude. He places a high value on customer satisfaction. I highly recommend Keith for all your plumbing needs.
Annie Miller
They installed the wrong motor in my heater then told me if it was working, it’s good. Receptionist was rude and didnt want to hear what I was saying about the wrong part and basically hung up on me. Yes I was angry but she refused to work with me and told me I had to go through insurance and pay again! No wanting to work with me or acknowledging they put in wrong part! The workers that were here kept trying to get me to buy a new unit. Putting in a smaller motor was wrong! Part info was on heater and it was obvious it was not right yet they refused to fix it. Bad
Bobby Lerner
Excellent! He replaced my garbage disposal really quickly and didn't play games with the estimate. I would call him again.
Lesia Preston
Great Service. I highly recommend this plumbing service.